Rates

• Administrative Support starting from only $22.50/hour
• Rates will vary depending on nature and complexity of project.
• Rates may also be calculated by individual project
• Weekly Rates available
• Retainer Programs available

Local Clients: A non-refundable deposit of 50% of estimated total is required. Remaining actual costs due in full prior to release of work. By appointment only.

Virtual Clients: Contract must be signed and prepayment as agreed upon by client and AOS must be made by any method acceptable to Anything Office & Secretarial prior to commencement of work. Remaining time and actual costs due in full prior to release of work.

Priority Fees: Same day service/less than 24 hours turnaround: 50% additional.

Retainer Agreement: AOS will provide support services to you, giving you priority over regular availability to other clients. You will agree to retain AOS for support solutions for an agreed upon number of months at our hourly rate per month. For personalized retainer agreements, please call (216) 476.9760 or email us.

Transcription Services

Transcribing requires expertise in language, punctuation and knowledge of the speaker's content… AOS is proficient in this field.

Transcribing requires expertise in language, punctuation and knowledge of the speaker's content… AOS is proficient in this field.

NO transcription project is too big or too small. Legal or General Transcription

Toll-free 24/7 Phone-In Dictation Line

Use your telephone keypad as buttons on a recorder and dictate business or personal correspondence, memos, reports, invoices, expenses, mileage, appointments, reminders, surveillance notes, telephone conversations and interviews.

• Always available to you and your staff
• Easy to use
• Checked hourly from 9:00 AM to 9:00 PM EST
• Time-stamped entries

The best choice when you need the job done yesterday!

Digital Transcription Solutions

Digital transcription allows us to download your audio files and transcribe them via computer.

• Dictate into your computer (WAV file) or your digital recorder (DSS file)
• Email us the voice file
• Eliminate mailing expense and waiting for US Mail
• Eliminate courier services, their costs and time spent on pickup and delivery of the finished product
• We transcribe into desired format
• We Email back to you

Audio and Video Transcription Solutions

• Standard and microcassette tapes or VHS tapes transcribed verbatim

Transcription rates begin at $26.00/hour

Content & Quality Factors

Audio to be transcribed by our service is classed according to content and quality of the dictation.

Standard Overview: 1 hour of recorded/dictated voice time (VT) = 3 to 8 hours of transcription time (TT)

• Class 1 - Straightforward: 1 minute VT = 3 to 5 minutes TT
  Specifications to qualify as Class 1 tape: (Upon which all other tapes classes are based)
• Audibility = Standard tape speed with no interfering background noise; One distinct voice speaking at a time; clear enunciation with no foreign or regional accents …
• Format = Identification of speaker(s) provided on "crib sheet" by client or not required; additional information clearly indicated; Names, addresses, special terms provided by client and spelled correctly; clear instructions as to transcript formatting requirements; and One font throughout …
• Grammar/Sentence Structure = Grammar/punctuation clear and acceptable, requiring little change
• Organized = Well organized; Precise indication of beginning and end of dictation; and Clear, precise client directions
• Technical Content = Non-technical, jargon free
• Class 2 - Moderately Straightforward: 1 minute VT = 3.5 to 5.8 minutes TT
• Class 3 - Average: 1 minute VT = 3.9 to 6.5 minutes TT
• Class 4 - Moderately Complex: 1 minute VT = 4.4 to 7.3 minutes TT
• Class 5 - Complex: 1 minute VT = 4.8 to 8.0 minutes TT

A model operator can type 8 to 12 pages of text

A non-refundable deposit of 50% of estimated total is required.

Email now for a transcription quote:

For your protection, Anything Office & Secretarial utilizes Industry Production Standards guidelines published by the Association of Business Support Services International, Inc. and various time tracking software for computing time charged for document production and non-keyboarding services.

Industry Production Standards are based on average time required in the performance of specific duties for project production by a professional word processing operator.

Process Service Solutions

Business, Residential and Personal Service

• Documents received via facsimile, couriers, US Mail and E-mail
• Pickup available, mileage charges apply
• Notification of attempts and results promptly supplied via phone, facsimile or Email
• Notarized affidavit, completed proof of service or certification promptly mailed upon completion of service and payment in full
• Basic Service: attempt of first serve within 72 hours of receipt excluding weekends (no mileage charges)
• Rush Service: attempt of first serve within 24 hours of receipt excluding weekends (no mileage charges)
• When applicable, weekend service available-rush rates apply

Northeast Ohio	Per Attempt	Flat Rate (Max 3 Attempts)
Downtown Cleveland	$25.00	$35.00
Cuyahoga County	$50.00	$60.00
Bordering Counties:	$75.00	$85.00
Lorain, Lake, Medina, Geauga, Portage, Summit Outlying Counties:	$100.00	$110.00
Huron, Ashland, Wayne, Stark, Mahoning, Trumbull, Ashtabula, Remainder of State	$175.00	$200.00

Rush 24-hour service + $25

Skip tracing and Investigation available through affiliate REA Investigations, Inc.
Rates will vary depending on nature and complexity of project.

Prepayment must be made and is accepted via Check-by-Fax, QChex, MC, Visa, Discover and American Express via PayPal or Money Orders sent with documents and made payable to Anything Office & Secretarial. Should additional costs arise such as additional attempt charges, payment of invoice balance can be made by any form of payment acceptable to Anything Office & Secretarial prior to mailing final documents.

Special discounted rates for Process Service:

• Plan A: Standard rate on services 1 through 5 per month
• Plan B: 5% discount deducted from your payment on services 6 through 10 per month
• Plan C: 10% discount deducted from your payment on services 11 or more per month
• Plan D: Additional plans may be negotiated to suit your needs.

For more information call us at 216.476.9760 or email us.